Join our Face-to-Face Team

As an Independent Contractor with Ipsos, you are paid per completed task, which may include household screening, survey delivery, and block closure activities. Rate uplifts may be available for achieving higher response levels over a quarter.

This varies by project, but most in-person interviews take around 30–45 minutes.

As an Independent Contractor, you decide how many surveys you wish to complete. There is no minimum requirement. Some contractors choose to complete higher volumes to build familiarity with the survey process and enhance earnings. From time to time, enhanced rates may be available for higher volumes of completed interviews.

You set your own hours and decide when and how you carry out your work. Respondents may be available at different times of the day or week, and contractors choose their own approach to scheduling interviews based on their preferences and circumstances.

Households receive an invitation letter explaining the survey. Respondents can book an appointment by contacting our Helpdesk. If no appointment is made, contractors visit the address directly - this process is known as recruitment.

Contractors are responsible for managing the costs of providing their services, including travel. Ipsos incorporates a contribution toward travel costs into its contractor payment model, which may vary by project and location. Details of applicable rates are set out in the Independent Contractor Agreement and related project information.

In some cases, Ipsos may offer additional payments in recognition of longer-distance travel, where this supports efficient delivery of client requirements.

• New Zealand Health Survey (NZHS)
• New Zealand Crime & Victims Survey (NZCVS)
• New Zealand Household Travel Survey (NZHTS)
• ACC Voice of the Customer (phone survey)

Contractors are given access to a range of learning resources to support delivery of survey services. These include e-learning modules, optional virtual workshops, and optional in-field practice opportunities. Contractors decide how and when they use these resources, subject to meeting any client-mandated requirements for survey delivery.

Ipsos may offer one-off establishment payments to contractors who complete required onboarding steps and demonstrate capability to deliver survey services in accordance with client requirements. Additional milestone payments may apply once a contractor has commenced delivering services in the field.

Due to client data security, privacy, and survey methodology requirements, Ipsos supplies certain specialised equipment and materials necessary to deliver survey services. Contractors are responsible for providing and maintaining their own vehicle and other general business tools.

A refundable equipment deposit is required to cover the value of equipment supplied. This may be offset against initial payments by agreement and is returned in full when equipment is returned in good working order at the end of the engagement.

In accordance with the Health and Safety at Work Act 2015, Ipsos has systems in place to manage health and safety risks associated with survey work. These include safety guidance, emergency procedures, and access to GPS/SOS devices. Contractors are expected to manage their work safely and to report hazards and incidents in line with these requirements.

As an Independent Contractor, you operate independently and are responsible for how you deliver your services. Ipsos will nominate a Regional Field Lead (RFL) as a coordination contact for your region. The RFL may offer available work and can be contacted by contractors for clarification on project requirements or administrative matters. Contractors decide whether to accept work and how they manage their engagement.